Businesses don't want more AI. They just want problems solved.
UnaGo brings together AI, data, integrations and business processes to deliver a complete outcome.
Outcome at a glance: UnaGo turns a business problem into an end-to-end process, with people retaining control where judgement or approval matters.
The outcome is what's important.
The problem
Businesses don't buy AI agents, integrations or automations because they want more technology. They buy them because they have a problem to solve.
A sales team doesn't want a lead research agent. It wants the right prospects identified, researched, qualified and ready to contact.
A risk team doesn't want another monitoring tool. It wants to know when the risk environment changes, what it means and whether action is required.
Most AI tools address only one part of the job. The business is still left to connect everything and turn those actions into a reliable process.
The solution we needed
UnaGo Solutions starts with the outcome, then brings together everything required to deliver it. This could include:
- Data and integrations
- Specialist AI agents
- Automations and workflows
- Business rules
- Human review and approval
A Solution might contain several agents, systems and workflows. What's key is whether the business gets the result it needs.
How to build a lead generation Solution
Step 1: Define your ideal prospect
Tell UnaGo what a good prospect looks like. Include the target industry, company size, location, job titles, buying signals and reasons to exclude a company.
The clearer your criteria, the better the results will be.
Step 2: Create an agent team
Create a team with two specialist agents:
- Research Agent: searches for companies that match your criteria and adds them to a structured table.
- Prospect Agent: checks each company, identifies the right decision-makers and explains why the prospect is or is not a good fit.
Give the agents clear criteria so they can filter out weak prospects before they reach you.
Step 3: Human review of the prospects
Review the qualified prospects in the dashboard. Approve the ones worth pursuing and reject the rest.
Nothing moves forward without your decision.
Step 4: Enrich approved prospects and draft outreach
Once you approve a prospect, the agent team researches the company and decision-maker in more detail.
It then prepares a personalised message using the information it has found and examples of how you normally write.
Step 5: Review and approve the message
Check the draft before it is sent. Approve it or give the agents feedback and ask for changes.
The complete process is:
Define the target → find prospects → qualify them → human review → enrich approved prospects → draft outreach → final approval
The agents do the repetitive research and preparation. You retain control over who your business contacts and what it says.
A more complex example: security monitoring in Burkina Faso
We recently used UnaGo to build a Solution for ongoing security monitoring and incident response in Burkina Faso.
The requirement sounded simple: monitor the security situation and email an updated report every four hours, with immediate escalation if a serious incident occurred.
Delivering that reliably required much more than asking an agent to search the web.
A Research Analyst agent first established the security baseline. It assessed regional risks, threat actors, recent incidents, government travel advice and the sources that needed to be monitored.
An Operations agent then turned that research into a detailed security incident response Standard Operating Procedure.
The final Solution brought together:
- Defined monitoring sources
- Security research
- Specialist agents
- Business rules
- An incident response procedure
- Scheduled automation
- Email delivery and escalation
Every four hours, the process checks the agreed sources and reports new incidents, travel advice changes, regional risk changes and anything requiring action, then emails an updated assessment to specified recipient(s).
The procedure defines five incident levels. A Level 1 development can be included in the next scheduled report. A Level 4 or 5 incident interrupts the normal cycle and triggers immediate escalation.
Evolve the Solution
A Solution can change as the business learns what works or its requirements develop.
Users can update the instructions, add agents or data sources, change business rules, introduce new approval stages and adjust what happens when specific conditions are met.
For the lead generation Solution, a user could refine the qualification criteria, target a new market, add another research source or introduce a separate approval before outreach is sent.
For the security risk monitoring Solution, a user could add new information sources, change the risk thresholds, require immediate alerts for certain incidents or notify different teams depending on the location and severity.
The Solution is not a fixed automation. It can evolve alongside the business and the processes it supports.
Explore the UnaGo platform to see how Solutions work or get in touch to discuss your challenge.